Yoana Docheva

Raicho Karolev 1
5300 Gabrovo, Bulgaria
Telefon: +359 899 640 486
E-Mail: [email protected]

Myoo is a trading name of Yoana Docheva  who is registered in Germany (DE306035782), is the “Website” which is owned and managed by Yoana Docheva. By using you agree to the Terms & Conditions, the Privacy policy and Cookie Policy.We are committed to protecting your privacy and meeting the requirements of applicable data protection legislation.When you shop on which we own and maintain, we require information to process your order, ensure safe and secure delivery, and to make your visit to the Website a more enjoyable shopping experience.

Data Usage

When you order from we will ask for your name, email address, delivery address, telephone number,debit card number or PayPal, registered address of the bank card (referred to on site as the “billing address”, bank  card, CVC number the card’s expiry date and a contact phone number for the registered address of the debit card.

We and our partners will use these details to provide our and their services to you in fulfilling orders that you place with us. This may include us passing your information to the Post Office or our couriers in the event they need to contact you regarding your delivery and us passing your details to recognised bank checking agencies and/or credit card companies to assess your credit authorisation.

We may also obtain and use information about you as a result of authentication or identity checks (including your IP address). We do not sell, trade or rent your personal information to other companies outside of our group of companies.

Any data we do collect is used by us to help make the shopping experience we provide as enjoyable as possible and improve any future shopping experiences you have with us, and to send you details of any services or offers which we think might be of interest to you.

We may contact you by email, telephone or by post with marketing information. If you do not wish to receive such information then please email [email protected] or you can login to your account on and review your alert information within your account details and un-tick the relevant marketing options.

We reserve the right to pass your data to law enforcement or other third parties as we feel is necessitated by applicable law or your failure to comply with law or our Terms & Conditions. We further reserve the right to pass your details to third parties in the event that we sell or buy any businesses or assets.

Finally, we may also collect anonymised details about visitors for the purposes of aggregate statistics or reporting purposes.

Data Storage

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy policy.


We realise how important it is to securely store any information that you provide. maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.

You can tell whether a page is secure as ‘https’ will replace the ‘http’ at the front of the in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

We do appreciate that remembering passwords can be tricky, but setting effective and secure passwords on all the sites you use is vital in combating possible fraudulent activity using your personal details.

It’s best to avoid using the same password for each of your online accounts, because if a criminal gains access to it, all your accounts could be at risk. Multiple passwords keep you safer.

When you set a password, it’s a good idea to use a mix of numbers and characters, and something that’s very personal to you. Most sites these days will set a minimum number of characters to use, but do avoid using obvious phrases like “password”, or your name, or phone number.

It’s a good idea to change your passwords on a regular basis, especially for sites you use frequently and which involve financial transactions.

If you ever get a request to reveal your password for an online site, don’t respond as legitimate sites and services won’t ask you to send them passwords via email. You may be tempted to share passwords with close family, but do keep in mind there’s always a risk they could pass information on inadvertently or share it with someone else.

At any time you can re-set your password on via the “forgotten password” link on the login page where we will email you instructions to re-set your password. You can always change your password via the Account menu once you have logged in. It’s a good idea at this point to change your password to something that’s as secure as possible.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data we cannot guarantee the security of your data transmitted to and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Marketing Notifications

If you would like to subscribe to marketing notifications (e.g. Newsletters, Promotions) by email from then please email [email protected] with this request and we will set-up a basic account for you to access on All accounts are set-up automatically if you make a purchase on

Cookies uses cookies to collect information about you. Cookies are small data files which are placed on your computer by and which collect certain personal information about you. Cookies enable us to tailor our service offering (including www.myoo) to provide you with products and services which are more relevant to your individual tastes. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

Data Protection Act

By using you consent to the collection and use of this information by us, and also acknowledge and agree that we shall not be held responsible for any unauthorised use, distribution, damage or destruction of personal data.

By using you agree not to object to us contacting you for any of the above whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights.


From time to time we may revise this Privacy policy. If we decide to do so we will post the changes on so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.